General > Conversations
The Conversations area is your central hub for managing all interactions with your contacts. Whether you're responding to inbound messages, sending outbound communications, or organizing your conversation history, this section helps you stay on top of every conversation. Messages can come from multiple channels, including email, SMS, live chat, and social media integrations.
Learn more about your initial view of the conversations area, how to sort and filter through conversations, and taking batch actions.
4 Articles
Learn more about individual conversations, viewing and creating messages, and getting information about contacts.
3 Articles